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Please try a new battery to test whether it works better.Q8: The mouse cursor got delay/ didn ’ t perform well.

The scroll wheel has no response.Ī: Please try it with other applications to test whether it works again. Please re-match the code for the mouse and the keyboard respectively.Ī: Please note that the lifespan depends on the quality of battery and usage frequency.Please make sure toinstall the original USB receiver.Please plug the receiver into another USB port and try it.Q5: Neither mouse and keyboard doesn ’ t work. Please shorten the distance between the USB receiver and the keyboard.Please plug the USB receiver to another computer and try it.Please re-match the code to test whether it works again.Make sure thatthere are no obstacles around the mouse. Please keep the mouse close to the USB receiver.If yes, the light indicator will be on when you click the DPI button. Please make surethat the mouse can be turned Just install a new battery correctly and try it in another USB port or computer.Please make surethat the USB receiver can be recognized by your computer first.Please refer to the picture.ġ.Make the mouse close to the receiver and then unplug and plug the receiverģ.Long press right button and the scroll simultaneously.ġ.Make the keyboard close to the receiver and then unplug and plug the receiver.ģ.LONG press the “ESC” button and “K” button simultaneously. A: Generally, the USB receiver is placed beside of the battery component.